Tenant FAQs

Our rental homes are offered on a first-come, first-served basis to qualified applicants with a completed application and required fees. If you find a property you love, we recommend applying right away to secure it.

Move-in costs vary by property. In most cases, you’ll need to pay the first month’s rent and a security deposit before moving in. Some homes may also require last month’s rent.

Applicants must be of legal age to sign a lease—typically 18 years or older.

Yes. Security deposits are refundable provided there is no damage beyond normal wear and tear, and all lease terms are met. Deductions may be made for unpaid rent, damages, or cleaning fees as allowed by law.

A cosigner may be required if an applicant doesn’t meet income, credit, or rental history requirements. Cosigners must meet financial qualifications and sign a guarantor agreement.

You can apply online or in person. A complete application includes the application form, application fee, and supporting documents like proof of income and identification

Rent can be paid through our secure tenant portal, by automatic bank transfer, or by check/money order, depending on your lease and payment options.

Check your lease agreement first, then contact us for approval. Some properties allow pets with an additional deposit or monthly pet rent, while others have restrictions.

All tenants are responsible for the full lease term. If one person wishes to remain, they may need to requalify on their own or find an approved replacement tenant.

Review your lease for the required notice period and provide written notice to our office within the specified time frame.

We handle routine maintenance and repairs as part of our management services. Tenants are responsible for damages caused by negligence or misuse. Please submit all maintenance requests through the proper channels as soon as an issue arises.